Contact & Grievance Officer
Last updated: 10 September 2026
Get in touch
For any question about Aura or this site, reach the Koax team at:
- Email: info@koax.in
- Phone: +91 8197023352
Koax Industries OPC Private Ltd is based in Bengaluru, Karnataka, India.
Grievance officer
Aura is operated by Koax Industries OPC Private Ltd. Grievances and complaints about this site, or once it launches the Aura platform, can be sent to the Koax team at info@koax.in or +91 8197023352.
What counts as a grievance
Aura has not launched yet, but we are glad to hear about any of the following now:
- Content concerns, on this site or on the platform once it launches.
- Problems with your account or your waitlist signup.
- Harassment or abuse reports involving another user.
- Anything else about how Aura operates that concerns you.
How quickly we respond
We aim to respond within a few business days. Aura is a small, pre-launch team right now, so please bear with us.